F.A.Q.

Data Recovery | Backup Solutions | Service Contracts

How much will it cost?
The cost of data recovery service vary depending on what type of hardware or media needs recovery. Currently, our average cost of data recovery for laptop or desktop hard drives is between $450 and $900 depending on a failure type (logical or hardware). For advanced RAID systems, data recovery cost vary between $4500 and $9000. It's easy to request a quote from us.

How fast will you recover my data?
We will make every effort to complete your order in a shortest time possible. We will start free initial diagnostics in one hour after your hardware or media is received. Usually it takes up to 48 hours to determine how much data can be recovered, how long will it take and how much will it cost to you. The average turnaround time for data recovery process is between 48 and 96 hours (standard processing time).

How will you return the recovered data to me?
You may specify the desired media type for your recovered data at the time you send your failed media or hardware along with the work order form to us. Usually we recommend to choose CDs if expected data amount is up to 2Gb, DVDs if it's up to 20Gb or hard disk if it's more than 20Gb.

What file systems and operating systems can you access?
We can access virtually any file system or operating system because we work with your media on a physical level.

How much data can be recovered?
Usually we can recover up to 100% of the data from any media, unless your media is physically damaged.

What can I do by myself to recover data from failed hardware?
Unfortunately, nothing. Any attempt to recover data performed by anyone but qualified engineer will most likely result in a permanent media damage and make it completely unrecoverable. Just start a new data recovery case with us, and we will take care of everything!

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